9.7 Vendor Handover and Documentation Pack

Single spreadsheet: every platform, what it does, who owns it, login email, monthly cost, renewal date, and what breaks if it goes down.

List every connected system: "Form --> CRM --> welcome email --> SMS notification." When automations break silently, documentation is how you fix them.

Content publishing process, ads management, review response process. One page each.

What does a new team member or agency need to know? Review infrastructure map, renewals, and costs every 90 days.